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Guides

How AI recommends hotels, and what to do about it

Travelers increasingly ask ChatGPT, Gemini, Claude and Perplexity where to stay, and those assistants answer with a short list of hotel names rather than a page of links.

These guides explain how that list gets built and what a property can do to be on it. Some cover what applies to any hotel, such as how to check whether you appear at all. Others go city by city, because the questions travelers ask about Lisbon are not the questions they ask about Bangkok, and the signals that decide the answer shift with them.

How we measure this

Every city guide is based on the same method. We ask ChatGPT, Gemini, Claude and Perplexity the questions travelers actually ask about a city, through their official APIs with live web access, and we look at which properties are named, how they are described, and which sources get cited. AI answers vary between runs, so we run every prompt multiple times rather than treating a single conversation as the result.

You can see a complete example of what that produces in our sample report.

See where your property stands

We ask all four assistants the questions in these guides, live, and report whether your property appears, who gets recommended instead, and exactly what to fix.

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